If you need a refund then we do initiate a refund on the same day. There will not be any refund processed after the 10 days of purchase.
“Same Day Refund Initiation Guaranteed”
I bought a product, can I request a refund?
Yes, we do issue refunds once the order is accomplished and the product is sent. As a customer, if you found that the product you have bought is not working then raise a refund request on, https://www.gplpro.net/help-desk/ [email protected]
Once you request a refund, we will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and the amount will automatically be credited to your original method of payment, within 3 to 7 working days
Note:– And yes, if you have activated the developer license on the domain name or website once, then after that you will not be able to avail any refund.
We do not issue a refund under the following circumstances:
- You can’t install downloaded theme or plugin.
- You must not have a developer license activated on your domain name or website.
- A theme or a plugin somehow does not work or not compatible with your Hosting and WordPress.
- You got your website broken during a theme or a plugin was being installed.
Provider offers digital media (“Software”) that may be downloaded immediately after a purchase order has been made. There isn’t any “trial” or “grace period” after buying any product which suggests all sales are final.
Once you have bought the software, there is no such thing as a way to “return” it. In case we’re unable to solve your problem or our product fully doesn’t work(damaged product), all of the refunds will be made by GPL PRO on the same day.
It may take up to 5-7 days to get your refund in your payment account or medium depending on payment medium and the location of your bank.
I hope you have understood clearly about the refund policy, if you have any doubt, then you can contact us.